FAQ

We will happily offer a full refund toward a future class.

Please email us within 24 hours at info@theflowerfix.com so we can issue you a refund or send new product

Flower Fix is designed to provide an ever changing selection of hardy flowers known to hold up for clients, so we do not take specific orders. We provide a kit based format to allow you to surprise yourself with something beautiful and unexpected.

We pack your Flower Fix kit tightly to ensure maximum delight. At time your blooms may look a little squashed but they will plump and bloom once given a fresh drink and room to stretch. Please refer to (link to Flower Care and Handling page) and follow the steps to big bloom success.

We do our very best to ensure your flowers get to you in the very best condition. If there is anything you are unhappy with, please contact us within 24 hours of receiving your delivery and we will do our best to remedy this for you.

We do our best to make botanical selections being mindful to common flower allergies. If you are concerned about a specific botanical allergy, contact us and walk you through your options.

Your Flower Fix Kit arrives with florist quality flowers, foliage, design tools, vessel and instructions to create a one of a kind flower arrangement.

Dogs and cats are commonly allergic to certain sorts of flora. We suggest keeping all plant material out of reach of pets.

We are a DIY experience, and provide the ingredients to create an arrangement. We do not sell prearranged bouquets.

At this time, we only offer workshops in Denver. Our deliver to your door kits provide all the ingredients and instruction to style an arrangement on your own.

We do our best to ship the exact type and color of botanicals represented in the photographs. Do to the nature of our product, there are times colors may vary and types may be substituted. We will always ensure substitutions are of equal value and work well with other botanicals.

Please feel free to reach out with any questions, concerns, or comments by visiting our contact page.

Flower Fix was created to make stylish floral design classes accessible to everyone, no matter where you live. And if you don’t see a package that fits your needs, send us a note, we’d love to create a custom design package just for you.